Nexttier Privacy Policy

Last Updated: August 9, 2025

Nexttier (“we,” “us,” or “our”) respects our users' rights and is committed to protecting your privacy and keeping your personal data confidential. This Privacy Policy explains how we collect, store, process, share, and protect your personal data (“Personal Data”) in compliance with applicable laws, including the General Data Protection Regulation (GDPR). This policy applies only to data collected on the Nexttier website and does not extend to third-party websites linked from our site.

By creating a Nexttier account or using our website and services, you consent to the collection and use of your Personal Data as described herein and in our Terms and Conditions. If you have any questions, please contact us at support@nexttier.pro.

1. What Personal Data Do We Collect?

• Email address or social login profile (for account creation).
• Full name, phone number, and other contact details (for seller/booster verification).
• Age confirmation.
• IP address, browser type, device identifiers, and geographic location.
• Cookies and tracking data (see our Cookie Policy).
• Technical data, such as hardware details, error logs, and browsing activity.
• Limited payment information (amount, date, transaction ID, and billing details). We do not store sensitive authentication data such as CVV codes.
• Identity documents for account recovery, fraud prevention, or compliance checks.

Our services are intended for individuals aged 18 and older. If you are under 18, you must have documented parental or guardian consent before using our services.

2. How Do We Process Your Personal Data?

2.1. Contractual Obligations

We process your data to:

• Register and maintain your account.
• Process transactions securely.
• Provide customer support.

2.2. Consent

With your explicit consent, we may use your data for:

• Marketing communications and promotions.
• Personalized advertising.
• Surveys and market research.

You can withdraw consent at any time.

2.3. Legitimate Interests

We may process data to:

• Prevent fraud and enforce our terms.
• Improve website performance and services.
• Provide personalized recommendations.

2.4. Data Sharing with Third Parties

We may share your Personal Data with:

• Certified payment processors (e.g., Stripe, PayPal).
• Identity verification providers (for KYC/AML compliance).
• Analytics providers (Google Analytics, Hotjar).
• Advertising platforms (Google Ads, Facebook Ads).
• Customer support and CRM tools.

We only share data when necessary and in compliance with GDPR.

3. Data Storage and Security

Your data is stored on secure servers in the EU and other GDPR-compliant regions. We use encryption, firewalls, and strict access controls to protect your information.

4. International Data Transfers

When data is transferred outside the EU, we use GDPR-approved safeguards, including Standard Contractual Clauses (SCCs).

5. Publicly Available Data

The following may be visible to other users:

• Your username/nickname.
• Profile ratings and reviews.

We do not publicly display sensitive contact details unless you choose to share them.

6. Your Rights Under GDPR

• Right to access your data.
• Right to rectify inaccurate data.
• Right to restrict processing.
• Right to erasure (“right to be forgotten”).
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time.

To exercise these rights, contact support@nexttier.pro. We will respond within 30 days.

7. Data Breach Notification

If a breach occurs, we will notify affected users and relevant authorities promptly, as required by law.

8. Account Security

• Use strong, unique passwords.
• Enable two-factor authentication.
• Keep login credentials confidential.

9. Advertising and Marketing

With your consent, we may send marketing emails or show targeted ads. You may opt out at any time.

10. Cookies

We use cookies and tracking technologies to improve our services. See our Cookie Policy for details.

11. Data Retention

• Account data: while your account is active + up to 12 months after deletion.
• Transaction data: up to 5 years (for legal compliance).
• Chat history: up to 3 years.

12. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be announced on our website, via email, or both. Continued use of our services after changes take effect constitutes acceptance of the updated policy.