Cookies policy

1. What are Cookies?

Cookies are small text files stored on your computer, tablet, or mobile phone (“device”). When you visit NextTier, cookies can save and restore user-specific data such as login information, preferences, settings, and session state. We use cookies to identify your device and browser, improve service quality, and enhance your experience when using the NextTier platform and placing orders for gaming-related digital services and virtual goods offered through the platform.

2. Definitions

• Personal Data – Any information that can identify an individual, such as name, email address, phone number, IP address, or location data.
• Usage Data – Information collected automatically, including IP addresses, browser types, operating systems, visited URLs, page visit duration, device identifiers, and browsing activity.
• Data Controller – NextTier, which determines the purposes and means of processing personal data.
• Data Processor – Third-party entities processing personal data on behalf of NextTier.
• Tracker – Technologies such as cookies, web beacons, and scripts used to store and track information on user devices.
• User – Any person who accesses, registers, or uses the services, content, or features of the NextTier platform.

3. Types of Cookies We Use

Necessary Cookies

Required for the platform to function properly, including secure sessions, login handling, and checkout-related processes.

Functional Cookies

Support core website features, such as opening modal windows, using filters, and accessing your account area.

Session Cookies

Help identify technical errors during your visit and allow us to fix them more quickly.

Analytics & Statistics Cookies

Collect information about how you interact with our site, including pages visited, session duration, and frequently used features, so we can improve the platform.

• Google Analytics (GA4) – anonymized website usage tracking.
• Hotjar – heatmaps, click tracking, and session recordings without storing personal identifiers.

Preferences Cookies

Store your settings such as language, currency, time zone, and preferred display options to improve your browsing experience.

Marketing Cookies

Help us understand advertising performance and deliver more relevant information about the NextTier platform and offers displayed through it. We may use tools such as Google Ads, Facebook Ads, and Bing Ads.

4. How We Use Cookies

• Facilitate secure and quick logins.
• Protect accounts and detect suspicious activity.
• Remember account and display preferences.
• Measure website traffic and improve platform performance.
• Support checkout, account-area functions, and order-related workflows.
• Improve advertising relevance and campaign measurement.

5. Managing Cookies

Most browsers allow you to block or delete cookies through their settings. Please note that disabling certain cookies may affect site functionality, login persistence, checkout flow, account access, or some user-interface features.

6. Third-Party Cookies

Some cookies may be placed by third-party services we use for analytics, advertising, payment processing, support, or similar platform functions. Their handling of data is governed by their own privacy policies.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Continued use of the platform after an update takes effect constitutes acceptance of the updated version.